Raúl Portugués del Peño

Researched and prototyped core components for the upcoming Copilot Search experience, shaping backend and SDUI architecture. Validated new Bing backend endpoints with extensive testing and telemetry. Learned fast and brought structure to ambiguity, earning a promotion to Software Engineer II in seven months.

Core contributor to a new Bing backend endpoint powering the native Maps experience (.NET, C#), ensuring production readiness and service reliability. Collaborated with mobile teams to deliver backend integrations for the iOS native app, bridging service and client architectures.

Designed and optimized cloud architectures for major European customers in Azure as part of Microsoft's international Customer Success Unit. Led reliability, networking, monitoring, and performance improvement initiatives within customer environments, across presales, support, and post-sales stages. Awarded First-Year Outstanding Performance for exceptional delivery and customer impact.

Modernized internal systems by implementing Google SSO, containerizing legacy services, rebuilding AWS infra with Terraform, and launching a Slack bot for self-service auth — automating routine tasks and enabling faster execution across teams.